Privacy Policy

Effective Date: December 2025

1. INTRODUCTION

One Step Closer (“OSC,” “we,” “our,” or “us”) is a nonprofit organization based in California dedicated to fostering collaboration and positive impact across the natural products industry. We are committed to protecting your privacy and handling your information responsibly.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

  • Personal Information: Name, email address, employer/organization, job title, and other information you voluntarily provide through forms, event registrations, surveys, or membership applications.
  • Usage Data: Information about how you interact with our website, such as IP addresses, browser type, pages visited, and referring links.
  • Payment Information: For paid memberships or events, limited payment details may be processed through third-party payment processors. OSC does not store full credit card information.
  • Communications: Any messages, feedback, or inquiries sent to OSC.

3. HOW WE USE YOUR INFORMATION

We use collected information to:

  • Provide and improve our programs, memberships, and services.
  • Communicate with you about events, opportunities, or membership benefits.
  • Process membership applications and renewals.
  • Ensure compliance with OSC policies, including antitrust guidelines.
  • Maintain and improve the functionality and security of our website.
  • Comply with legal obligations.

4. SHARING YOUR INFORMATION

OSC does not sell personal information. We may share information with:

  • Vetted service providers (e.g., CRM systems, email platforms) that support OSC operations.
  • Event partners or speakers when necessary to deliver programming.
  • Legal authorities when required by law.

We require third-party partners to handle your information securely and in compliance with applicable privacy laws.

5. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. YOUR RIGHTS

Depending on your location and applicable laws, you may have certain rights regarding your personal information.

California Residents

If you reside in California, you have rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know about the personal information a business collects about them and how it is used and shared;
  • Delete personal information collected from them (with some exceptions);
  • Opt-out of the sale or sharing of their personal information including via the GPC;
  • Non-discrimination for exercising their CCPA rights.
  • Correct inaccurate personal information that a business has about them; and
  • Limit the use and disclosure of sensitive personal information collected about them.

To make a request, contact: info@osc2.org 

Residents of Other Regions

For users located outside California, including Canada or other countries, OSC will make a reasonable effort to honor data rights as required by applicable local laws. If you have a question about how your data is handled, or want to request access or deletion, you can contact us at any time using the information above.

7. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes described above or as required by law.

8. CHILDREN’S PRIVACY

OSC does not knowingly collect information from children under 16.

9. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically. The effective date will always reflect the most recent version.

10. CONTACT US

For questions about this policy, contact: info@osc2.org